Explain why replacement hardware pairs with the same display in Builder
Adopt a display with a screen code, and connect one with an activation key and region
Set the four fields every new display needs
Explain how content changes and app updates reach a display
New hardware, same display
Each display has a name, timezone, license and content in Builder
Pairing links the hardware to it
Replace the hardware and the record stays
Adopt it with the screen code
The new display shows S- and six characters
Type it into Adopt display in Builder
The display moves on by itself
Or connect with an activation key
Six characters, on the display record
Pick the right region
Use it for replaced hardware, or when you can't read a screen code
What do you set straight away?
Name you'll recognise on a long list
Timezone where the display actually is
Project
License
Give it something to play
Edit the display in the project's Displays tab
Choose its Display content
Pick a type, then the item
How quickly does a display notice?
5 min A change to content that's already playing
30 s A display waiting for its first content
5 s A new display waiting to be adopted
How do changes reach the display?
Content: within five minutes, or now with Reload display
App: through each platform's app store
Offline: keeps playing from cache
A stale sign beats a dark one.
What if the hardware breaks?
New hardware, same record: connect with the same activation key
Change activation key returns a display to pairing
The settings overlay sits behind a PIN
Check your understanding
The key is right, but the app says no such display. Why?
A schedule runs at the wrong time. Which display field do you check?
A Fire TV died. How does the customer keep its display record?
The region is wrong. A key only resolves in the region the account lives in. Adopting with a screen code avoids this, because the region is filled in for you.
The timezone. New display records start on America/New_York, and schedules resolve in the display's own timezone.
Install Signage on the replacement device and connect it with the same activation key. The display record, and everything on it, carries over.